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Student support

Exam systems status

Updated: 17 July 2024, 12:30 UK-time

This page displays the alerts, issues and updates which affect ACA and ICAEW CFAB students. Anything currently active will appear in the In Progress section, and anything no longer active will be moved to Resolved. Please make sure to keep checking this page for any ACA or ICAEW CFAB updates.

In progress

These are active alerts and updates. Should there be any unforeseen issues please be rest assured, we are working hard to resolve them.

17 July

Online practice software downtime

The online practice software will be down for planned maintenance on Thursday 25 July and Thursday 1 August from 03:30 - 09:30 (UK-time). We apologise for any inconvenience caused.

12 July

July Advanced Level exams - System checks

If you are sitting a July Advanced Level exam via remote invigilation, you must complete a mandatory system check. If you cannot find the email to complete the system check, please get in touch with the Student Support Team

9 July

Centre changes July Advanced Level exams

If you have booked an Advanced Level exam in July at: Leicester - Upper Brown Street, Liverpool - Duke Street, London - (Ilford), Nottingham - Reed in Partnership or Manchester - Devonshire Street, you should have received an email about a change of centre. Please check your application summary to confirm your exam location. If you have any questions please contact student support.

Exam software update - spell check

We want to inform you that there is currently an issue with the spell check option in our exams system. We have had to remove the spell check option for upcoming July exams. Rest assured that we are actively working to resolve this and, importantly, you will not be penalised for any spelling or grammar errors. Please continue with your preparations as usual.

Resolved

These alerts, issues and updates are no longer active and have been resolved.